64% of customers consider order confirmation emails are the most valuable emails of their inbox. Check your inbox folder. }, 150); You’ll hardly be able to impress your customers with some hackneyed promo emails, that’s the fact. And to learn whether a customer would be loyal to you or not is to understand his satisfaction level. An effective subject line will make sure your order is read, as well. An order letter is written to a company for an official product or service requirement. Are using some cool crafts that we did not include here? By the way, they miss no opportunity to get user-generated content, kindly asking their users to give them a peek when the item arrives. Use your order confirmation letters as thank you emails to express your gratitude to your customers and make them feel special. Start with the general aspects, then move along to the particulars. setTimeout(function() { Use business letter format on company letterhead. Surprised? Before you go get a celebratory treat, it’s worth your time to think about the next step in the lifecycle journey. Here is a link to the video instead. Make your order email series an email drip campaign. var docHtml = document.querySelector("html"); This is wonderful shipping and tracking Etsy order confirmation email. We appreciate your business and look forward to providing you with a pair of America's top-rated prescription sunglasses. Learning from the giant of eCommerce? "max-width: 520px !important;transition:all 0s;"); A good subject line is what gets your contacts to open your email. They also include a tracking number to let shoppers keep an eye on their package. Some of these items are discounted by 80%, which makes the free shipping offer even more alluring. As a result, customers receive more value. Leverage these micro-influencers in your customer base. Free Webinar: How to Do Welcome Emails in 2020. 64% of customers consider order confirmation emails are the most valuable emails of their inbox. Acknowledgment customers’ orders No, your eyes are not playing tricks on you. Perhaps someone has registered for your company's workshop or conference. You also can include a discount code for customers to share with their friends. Let’s learn how to delight your customers immediately after the purchase. Event confirmation emails could be used as webinar confirmation emails within your webinar email campaigns. Your X-Cart store is ready and waiting. As a returning customer, you will receive an automatic 20 percent discount when you order by June 30. By including resources in your order confirmation emails, you ensure customers start interacting with the product right away. They encourage customers to explore all these DIY resources. You can make it either by using a friendly/funny tone of voice (if your brand allows it), by announcing the buyer he will receive a little present with his order, for free or any other solution that fits to your business goals. The structure of an order confirmation email is not something universal that everyone must follow. Order confirmation emails are sent right after a customer places an order on your company’s website, and they have mind-blowing open rates. No upsell, no extra call to actions. Create a free online store with X-Cart to get access to the best email marketing apps. We will send you a quick e-mail when it is shipped. E-commerce confirmation emails are an element that defines the success of literally every online store. With customers spending more and more time on cell phones, you need to direct your attention to mobile marketing. It’s a useful tool for building the customer relationship. document.querySelector(".close-modal-button.stage-1").addEventListener("click", closePopup); Update product: Updates an existing product. There are a few handy tools for that: Product Video addon adds video content to your product pages, giving you the opportunity to showcase your products in motion. Who knows, customers may also be looking for quality baby and kids furniture. This won’t be an issue if you order a pair of boots at SoleStruck. Once again, these e-mails reflect the type of service your customer can expect in other dealings with your company. Thank you very much for applying for the marketing director position at IT Resources. We appreciate your business. A webinar is still an event, it’s only taking place online that’s it. City, State Zip. body.style.top = Math.round((window.innerHeight - body.getBoundingClientRect().height) / 2) + "px"; Would you be proud of yourself for buying TOMS? Take a look at this awesome interactive email from B&Q: It looks like your browser doesn’t support HTML5 video. The goal is to show appreciation to your customers, while giving them the right details to succeed with their purchase. And send a separate shipping confirmation email when product is shipped to your customer. The good news is that you do not have to spend extra time and energy coding responsive order confirmation templates and mobile-ready landing pages that adapt to the various device sizes. Here is an example of an effective e-mail that places an order: Subject line: Order for 200 copies of Kindergarten Math Fun. That’s probably why membership programs are among the best ways to monetize your eCommerce store. In a matter of minutes and without a single line of code, Zapier allows you to connect Automizy and Shopify. docBody.classList.remove(className); ), you should understand that order confirmation emails are all about creativity and function. As part of your data, each customer has a list of “recommended resources” and you want to include this list within an order confirmation email. function stage2() { What strategies do you use to enhance your order confirmation emails? Thank you so much. Some apps, like Mailchimp, allow you to send test emails. To make the shopping process even more convenient, Gilt includes images of recommended products at the bottom of the email. How to Write a Business Email Confirming a Customer Order. You also can extend your appreciation with a personalized message or a dancing puppy GIF. However, many shoppers still like to talk to a real person. To create a referral program that does the hard work for you, it’s important to include a personalized message in your order confirmation email that incentivizes your customers to share their feedback with their friends. The order confirmation provides the customer with a service overview and offers them the opportunity to clarify any misunderstandings in a timely manner. It offers an effective structure and presents the information in a way that preserves the customer’s excitement. Yet, there is must-include information that makes your customers trust you from the first purchase. We have been in the custom card business for 20 years, and we feel our longevity is because we value our customers. Animated images and interactive elements inject life into email campaigns and increase click rates. This order confirmation email might seem too extravagant. Items purchased: 32” television Five piece carpet Dishwasher Dining table Mattress With the subject line: “It’s official! People are more inclined to accept your cross-sell or upsell offer if you follow up with them shortly after the purchase; Bombarding your clients with emails several times a day is considered to be rude and will only push them away; Products you upsell should be within 25% of the price of the original offer.