It may vary a bit depending on your device, but typically you go to Settings -> Applications -> Pokemon Go -> Storage where you can find a clear cache button. Sigbog is an avid Level 40 "Pokémon GO" player and raider with lots of knowledge and experience to draw from. I know my Trainer nickname! In some cases, Pokémon Go indicates unable to authenticate a message when the gigantic number of the player would have been playing at a game simultaneously and the Pokémon Go goes down for quite a while. It's also helpful to know what the problem isn't as you're identified possible issues and solutions. Press question mark to learn the rest of the keyboard shortcuts. 3) Tap Pokémon Go, and the find the button to clear cache and data for Pokémon Go. Pokémon and Pokémon character names are trademarks of Nintendo.

After this screen, you should be able to gain access to your Pokémon Go server using your PTC account credentials or Google account. r/pokemongo: Pokémon GO The subreddit for Niantic's Pokémon-based Augmented Reality game. Unfortunately, we will not be able to locate your account in our system without either your Trainer nickname or email address.

To do so: 1) Exit Pokémon Go in your iOS device and back to the home screen. Your nickname appears in the bottom left corner of the screen in Map View, or above your Avatar on the Trainer Profile screen. If you're just looking for a laundry list of steps to try to solve your problem, follow this: I've been able to solve most problems by following these steps, and hopefully you can too. share. During gameplay, please be aware of your surroundings and play safely. Disable and re-enable your mobile/wifi connection. We are not affiliated with The Pokémon Company, Nintendo, or Niantic. New comments cannot be posted and votes cannot be cast. Press J to jump to the feed. Solution 2: Check the Pokémon Go Server status. This article details troubleshooting steps for how to solve various sign-in issues. If you’re using iOS device, you’ll need to delete the application in order to clear cache and data. comment. You may receive “failed to log in” or “unable to authenticate” error messages if our servers are experiencing a temporary issue or your network connectivity is poor. In the event you recall your login provider, use the resources below to recover your login credentials: ©2020 Niantic, Inc. ©2020 Pokémon. To figure out how to solve your problem, you first have to figure out why you have it in the first place and where things could be going wrong. ©1995-2020 Nintendo / Creatures Inc. / GAME FREAK inc. With as fragile as "Pokémon Go" can be, everyone eventually hits some connection problems where they fail to login or are unable to authenticate. Players can spend real money on PokéCoins, the in-game currency of Pokémon GO.

Pokémon GO is free to play, with loads of fun things to do and Pokémon to discover at every turn.

Pokémon GO (Pogo) is an augmented-reality game for smartphones. Please contact us and select "Sign-in Issue" from the dropdown menu for assistance on recovering your email address. That's not much to work with, but given how many times we've all dealt with connection problems, common problems and solutions are generally pretty well identified. Your account password is maintained by your login provider: either Google, Facebook, Apple, Pokemon Trainer Club, or Niantic Kids. ... Im having problems loging in, but the funny thing is that when "failed to login" window pops up, i cant retry and cant try another acc, almost like everything frozen or something.

Having trouble accessing your Pokémon GO account?

We are not affiliated with The Pokémon Company, Nintendo, or Niantic.

This guide will help you troubleshoot what could be going on and how to fix it. Im having problems loging in, but the funny thing is that when "failed to login" window pops up, i cant retry and cant try another acc, almost like everything frozen or something. For players who want to enhance their Pokémon GO experience even more, certain items and features can be accessed via in-app purchases. The best ways to identify and fix Pokemon Go connection issues.

It will prompt you to provide the required permissions. Check to ensure your mobile device has a strong network connection, or wait a short while, then try logging in again. If you happen to find your Trainer nickname, please. https://www.techgiga.net/pokemon-go-unable-to-auth... Be that as it may, here and there they see "Pokémon Go unable to authenticate" error while login Pokémon Go Trainer Club. Launch the app again. Pokémon GO The subreddit for Niantic's Pokémon-based Augmented Reality game. ... @thenickfanclub I just failed a Shiny for the first time since April in #PokemonGO because I ran out of Poké Balls. To help find your Trainer nickname, we recommend reviewing screenshots you may have saved on your mobile device while playing Pokémon GO. 4) Then re-launch Pokémon Go again to see if it works.

Because Pokémon GO does not collect or store your external account passwords, our support team cannot access or reset the password of the external account you use to log in.Â. ... @nathanhonorio1 @NianticHelp I got some problems with login in pokemon go using my apple id. In the case of not being able to connect to Pokémon Go, a handful of different things could be going wrong. Choose Pokémon Go app and open its info screen; Clear the cache (If you want all data to be wiped up, press clear data too). The subreddit for Niantic's Pokémon-based Augmented Reality game. If you do not know which email address or login provider you used to log into Pokémon GO, we may be able to help recover it by looking up your Trainer nickname. In this way, before trying some other trick, remember to check the Pokémon Go server status. If the issue persists, try closing and reopening the Pokémon GO app. Is this server problem or mine? Is this server problem or mine? iOS If you do not know which email address or login provider you used to log into Pokémon GO, we may be able to help recover it by looking up your Trainer nickname. Pokémon GO

The annoying pop-up that tells you that you won't be able to log in and play Pokémon Go and tells you nothing else.

No other clear indicator of what could be going on.The only thing we can be really clear on is that "Failed to Log in" means the login process was started but not completed whereas "Unable to Authenticate" means the login process was not started at all.